MetLife Expands Pet Insurance Benefits to Include Virtual Vet Visits

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Is telehealth good for dogs? In a sense.

Thanks to the new MetLife animal insurance benefit, employers will be able to provide parents of employees’ pets with access to veterinary telehealth services, employee benefits, family plans for coverage of more than one pet, and counseling in the event of a mourning. Additionally, employees who switch from an insurance provider to MetLife will not be turned down if their dog or cat has a pre-existing condition, an exclusive benefit of the employee benefit.

Read more: Pet Debt Traps, How Employers Can Help Alleviate the Burden

“We wanted to make sure pet parents have every reason to say yes to pet health insurance,” said Katie Blakeley, vice president and head of pet insurance at MetLife. . “If your pet has an illness, whether it’s allergies or something bigger like cancer or diabetes, we’ll continue to provide coverage for those specific conditions. This has an incredible impact, not only for the pet parents themselves, but also for our employer clients.

Read more: Employees in the veterinary field are underserved by mental health and financial well-being benefits

MetLife works with more than 500 employers to provide pet insurance benefits to more than six million employees in the United States, but pet insurance benefits are only offered by 15% of employers , according to the Society for Human Resource Management. Millennials and Gen Z make up the bulk of today’s workforce, and the trending priorities of these generations have shifted from family planning and buying homes to adopting homes. pets and student loan repayment.

About 1.6 million pets were adopted during the pandemic in 2020, according to data from Shelter Animals Count, a nonprofit that tracks data about animals in shelters. These pets have helped employees fight loneliness, depression and anxiety during COVID-19.

And while the pandemic has seen a boom in pet adoptions, it has also led young employees to become more determined in their decisions to postpone or forgo having children: a quarter of older millennials say they decided to wait longer to have children because of the pandemic, according to a recent poll conducted by The Harris Poll to CNBC do it.

The combination of these two trends means that pet parents are more passionate about caring for their pets than ever before. And more and more, employees are looking to employers for benefits that support the health of their family members, whether they have two or four legs.


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